About Us
Your Trusted Cleaners in Victoria, BC
Located in the picturesque heart of Victoria, BC, we’re more than just your typical cleaning service. Our name embodies our approach: we take on the heavy lifting of cleaning so you don’t have to. Whether it’s a post-construction cleanup, a deep home refresh, or a regular maintenance sweep, we’ve got your back!
Dive in to explore our range of services, and discover why residents and businesses in Victoria trust us to deliver spotless results every time. Experience a world where cleanliness meets peace of mind. Welcome aboard!
Services
Home Cleaning
Home Cleaning
Ouch My Back professional cleaners in Victoria, BC, provide flexible options for your residential cleaning needs. Our dedicated cleaners are extensively trained to meticulously clean your home while ensuring the well-being of your residence, pets, and possessions. Each team member undergoes a comprehensive background check and is fully insured and bonded. Rest assured that your home is entrusted to capable and trustworthy hands.
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Office Cleaning
Office Cleaning
At Ouch My Back, we understand the pivotal role of a spotless office in crafting an excellent initial impression for both customers and the local community in Victoria, BC. Our comprehensive services include trash removal, floor cleaning, dusting, window washing, and restroom sanitization. Our dedicated approach ensures a revitalized and pristine office environment that caters to your clients and employees.
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Move In/Move Out Cleaning
Move In/Move Out Cleaning
When it comes to moving in Victoria, BC, cleaning shouldn't be an extra stressor on your to-do list. Our dedicated cleaning team is here to help, ensuring your new space is spotless. From oven and fridge, interiors to door frames, baseboards, and windows, we take care of all the details, making your transition smoother and your new home more welcoming.
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Vacation Rental Cleaning
Vacation Rental Cleaning
For vacation rental owners in Victoria, BC, Ouch My Back offers a distinct cleaning service. We recognize the constant demand for pristine properties to welcome guests, and our service is customized to align with your specific requirements and budget. By ensuring the cleanliness of your property, we set the stage for impressive guest experiences and higher ratings for your rentals.
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Deep Cleaning
Deep Cleaning
Relax while Ouch My Back handles your periodic, pre-event, and seasonal deep cleaning tasks in Victoria, BC. Starting with a clean slate makes subsequent cleanings quicker and easier. Our comprehensive services include dusting fans, scrubbing showers, cleaning ovens, refrigerators, and much more. Customize your cleaning plan by referring to our checklist to address your specific needs.
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Post-Construction Cleaning
Post-Construction Cleaning
At Ouch My Back, Victoria, BC, we boast a dedicated team specializing in post-construction cleanings. Our experienced staff excels in handling the unique cleaning demands of newly built or renovated houses and offices. With precise processes designed to eliminate post-construction dust and clutter, we ensure your property is impeccably cleaned and prepared for immediate use.
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Personalized Cleaning Plans
We understand that each home and homeowner has unique needs. That’s why we tailor our cleaning plans to fit your individual requirements. From deep-cleaning bathrooms and kitchens to gentle care for your delicate collectibles, we’ve got it covered.
A Service You Can Count On
Exceptional Customer Service
At Ouch My Back Cleaning, we pride ourselves on punctuality and consistency, ensuring that every scheduled clean happens on time and to your satisfaction.
Reliability You Can Count On
At Ouch My Back Cleaning, we pride ourselves on punctuality and consistency, ensuring that every scheduled cleaning happens on time and to your satisfaction.
Eco-friendly Approach
Committed to a greener planet, we exclusively use environmentally-friendly cleaning products that are tough on dirt but gentle on our earth, ensuring a clean home without a carbon footprint.
Expertise and Training
Our cleaners aren't just skilled—they're trained experts. Every member of our team undergoes rigorous training to ensure that the cleaning they provide aligns with the high standards Victoria residents have come to expect from us.
Frequently Asked Questions
We provide a range of cleaning services including post-construction cleaning, deep cleaning, office cleaning, and home cleaning, among others. Check our Cleaning Services page for a full list!
Yes, all our quotes are 100% no obligation!
Absolutely! We are committed to using environmentally-friendly cleaning products that effectively clean while being gentle on our planet.
It’s always good to book in advance to get your desired time and date. However, we understand that the unexpected happens, which is why we’ll do everything we can to get a cleaning time that works for you.
You can easily schedule a session by contacting us via our estimate forms or calling us on 236 869 1993.
Of course! We believe every space is unique. Just let us know your specific requirements, and we will tailor our services accordingly.
It’s entirely up to you. While many clients prefer to be out of the house, others like to be present. Just communicate your preference, and we’ll accommodate.
We greatly value customer feedback. If you have any concerns or suggestions, please reach out to our customer service team. We’re always eager to improve and serve you better.
Our Service Areas
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Our Customers
Professional and reliable!
Isaiah G.
07:38 20 Nov 24
The Ouch My Back team are world class. They are extremely professional and meticulous with their work. I would recommend them to anyone thinking of hiring a moving team.
Zach B.
06:10 20 Nov 24
We are very happy with our choice of moving company. Max and Eric were super friendly and attentive to our furniture and other stuff. Nothing had been broken or scratched during the move from Victoria to Vancouver.Definitely will recommend Ouch My Back to our friends and family.
Alla D.
20:26 18 Nov 24
Excellent, easy, swift, and professional.Ouch my back helped me move my 1 bed apt from a 3rd floor walk up into storage. Max and Eric were both lovely, efficient, and very careful with my possessions.I looked at other moving companies and Ouch my back provided the best value service. I highly recommend these folk!
Cameron C.
22:58 12 Nov 24
The crew was efficient, friendly, and careful. We would hire them again without reservation.
Donald K.
02:23 12 Nov 24
I had a great experience with Ouch My Back right from the start. The booking process efficient, with the staff being attentive and accommodating to my schedule and needs. Their excellent customer service set a positive tone for the entire move. Highly recommend them for an easy and well-organized moving experience!
Morgan W.
04:19 11 Nov 24
Jacob and Joe arrived at my apartment and loaded up amazingly quickly and then, during the atmospheric river deluge/monsoon/floods got my stuff safely from Vancouver to Victoria. Super men indeed. A stressful time became much easier. Thanks guys and thanks Ouch My Back!!
phyllis D.
17:07 05 Nov 24
We worked with OMBM yesterday on our move, and are incredibly thrilled with the entire experience. Casey and Stanley arrived on time, worked non-stop for hours, they were friendly and professional, and they both took great care to not damage our items or our home. They had lots of supplies and were well organized. They were especially tactful when navigating our old and narrow apartment building. If we move again, we wouldn’t hesitate to book with OMBM again. Thanks again to Casey and Stanley!
Natasha M
19:55 31 Oct 24
Booked Ouch My Back and was not disappointed!!!They were quick, efficient, and worked very well together!!The loaded the truck and they were off!!Everything came out great!!Thanks Isaiah and Cujo you were both great!!!Susanne Emery
Susanne E
17:06 31 Oct 24
Great customer service and communication. The movers showed up on time, were friendly and positive.
Sarah G.
18:46 30 Oct 24
Awesome team of movers. They did a great job and were super friendly and helpful. Thank you!
Sarah B.
19:53 28 Oct 24
Quick communication from the office staff leading up to the move. Then the young lads arrived (early!) on our moving day and the crew couldn't possibly have been any better. 5 out of 5 stars - you will not be disappointed with Ouch My Back.
Kurt K.
18:59 28 Oct 24
On time, fast, efficient and friendly work!
Chris P.
22:08 25 Oct 24
Greg company, did a fantastic job and were really nice to deal with
Alex M
13:28 25 Oct 24
We had a difficult move scheduled but OMBM was up for it. They sent two movers ahead, to get the packing started, before the moving van was to arrive that afternoon. Unfortunately, the move wasn't possible and we had to cancel the move last minute. They were so accommodating and understanding of how difficult a move it was, they even gave us a 25% discount.Thank you so much guys - we really appreciated your patience, willingness and your generous consideration.
Jatinder M.
14:17 24 Oct 24
Ouch My Back were the best movers I have ever had. The two young men who did our move were friendly, professional and kind. The price was reasonable and I wouldn't use any other company for a move in Victoria again. Thanks! Cindy Hamilton
ShawniganLake R.
20:55 23 Oct 24
We had such a great experience! We used OMBM for unpacking when we moved to Victoria. Both the young men were very good, and nice to be around. It was so great not to have to worry about disposing of boxes.I would definitely use them again!
MARIA K.
23:59 22 Oct 24
The Ouch My Back crew did a great job moving our hot tub. They were careful not to hurt it or themselves.Highly recommended
Lorne M.
21:41 18 Oct 24
Very communicative, friendly and on time. Would recommend:)
Jenna M.
01:29 15 Oct 24
Friendly and professional. As a bonus, when an item went missing in my move due to my own poor packing skills, they went out of their way to find it in one of their trucks. Highly recommended.
Benjamin S.
01:28 15 Oct 24
Just used these guys for a small move the other day. Showed up on time, were quick moving all the stuff and didn't break anything. Friendly guys, would use em again
Ross H.
18:53 13 Oct 24
I highly recommend Ouch My Back. I hired them for an in town move recently. Gurjot is a wrapping expert, he also did very well at the game of Tetris at the end when the truck was almost full. Max and Gurjot handled the heavy wardrobe like pros. Casey kept things organised, and well, Stanley is just a powerhouse who I don't think stopped moving for more than 5 seconds. I will take some of the praise as well for labelling the boxes with colour coded labels for each room so they knew where to put things at the new place.I hope to not need their services again for a very long time, but I wouldn't hesitate to hire them again.
N W.
19:56 12 Oct 24
Very kind and helpful staff! Will never DIY move again!
Sarah G.
20:33 10 Oct 24
I've moved multiple times all around the world and moving in Victoria can be more arduous than usual for some reason, but this moving company made our lives just a little easier. In fact they're probably the best moving company we've used in our 20 years of government relocations. They were extremely responsive, patient, well priced and efficient with their communication, processes, etc. We needed them short notice and only for 2 hours, but their office staff and movers were on their game... which if you know anything about moving, is hard to find lol. Their app and website worked perfectly, I really liked the user friendly interface and I also liked the human interaction I got by contacting one of their moving specialists. Anyways, highly recommend.
Dushku
20:26 09 Oct 24
5 of 5 stars! More if I could rate more stars!!This company knows their business.. from the moment I got an estimate over the phone, I had the kindest manners and politeness. The quote was lower than most others, and they stayed on budget because I was honest with them of my circumstances and amount to be moved.These guys know how to keep the situation calm and professional, super quick as well. I highly recommend them, and will indeed hire them for my next move as well. I assure sure that you will not be disappointed.
Micha C.
03:36 09 Oct 24
saved my back and did a great job managing the whole process!
Ryan L.
01:32 08 Oct 24
Robyn P.
21:28 07 Oct 24
Avery
18:30 03 Oct 24
Easy to communicate with, friendly, positive, handled my stuff with care 🙂
Alex K.
22:37 02 Oct 24
William L.
19:11 01 Oct 24
Xi G.
23:39 30 Sep 24
Ron F.
21:50 30 Sep 24
Hi I just had a piano moved and I just wanted to say that I thought the guys did a great job. The piano is really heavy so I felt bad for them. They were super nice and it made me smile when I heard them all high fiving when they finally got it up the stairs. I will definitely use you guys again when something comes up. Thanks so much.
Stepdad109
22:58 28 Sep 24
Was super accommodating when there were some changes and difficulties in dates for pick up/drop off. Was willing to make it work to pick up and drop off my desk. Overall, really great experience, would definitely hire them again!
Maddy D.
22:30 26 Sep 24
This is my second move with OMB. They did a great job this time and last. Thanks!
Deb D
02:55 26 Sep 24
Nancy S.
00:34 24 Sep 24
I highly recommend Ouch My Back.I asked for 3 people and they came on time and were super polite and friendly , fast and careful .All my things made our long trip in good conditionThank you Ouch My Back. 🥂
Lorraine G.
23:49 11 Sep 24
I highly recommend ouch my back they were quick and professional and good cost my move came in under the estimated quote.
Sleven W.
20:10 11 Sep 24
Very efficient, and polite. All of my things were carefully handled
Cora D.
18:08 11 Sep 24
OMB was great! They were quick, efficient and thoughtful during my move. They were happy to answer any questions I had or help with anything they could. I will definitely be using OMB for my next move within Victoria!
Holly B.
01:17 10 Sep 24
Easy to arrange and polite, amenable workers. On time and efficient.Thanks
michael S.
19:38 06 Sep 24
This is the best moving company! The workers are professional, polite and wrapped and moved my couch with such care!No doubt in recommending them
Gillian G.
23:23 05 Sep 24
Very friendly and efficienty.Once i've done my move I'll send another review
Lynne R.
00:23 04 Sep 24
My go-to moving company in the Victoria area! Have hired them a few times now, for both apartment and office moves - and would again! Professional and caring.Thanks to Navi and Eric, for the latest move.
Kelsey M.
20:28 02 Sep 24
Calvin and Gurjot were amazing! Would 100% use this company again. We had some odd shaped items and they were able to get everything moved without issue!
Seamus M.
18:31 02 Sep 24
I needed help with moving a couch and the person on the phone was excellent. Beyond expectations - thank you so much.
Liam O.
19:32 30 Aug 24
Despite it raining only once in months, the day of my move (!) the the 3 young movers were friendly, hard-working and took direction well. The office was easy also to deal with. Whole company has a small-town, run-by-actual-humans feel to it which is pretty rare nowadays. I recommend OMB, and I am pretty particular about my stuff !
E D
18:34 30 Aug 24
I highly recommend Ouch My Back if you would like excellent service, very personable movers and a quick and timely move. The three guys we had moved everything out of a 4 bedroom house in 2 hours and moved it all into a condo in about the same time. They were very thorough and very well organized. Would absolutely use Ouch My Back again, they made our move stress free and easy.
Jamie F.
21:27 27 Aug 24
Ouch my Back did our move in June and they were great: good communication, easy booking and flexibility. Movers were friendly, prompt and took considerate care of our furniture and boxes. We recommend and would work with OMB again.
Jasmine D.
16:40 21 Aug 24
Very excellent service so respectful and conscientious. Navi thank you you are amazing!
Marna D.
00:17 21 Aug 24
Thanks it was a good experience everything was handled safely and professionally.
Travis F.
19:22 19 Aug 24
We hired Ouch My Back Moving for our house move and we were very happy with the job they did. We had 4 guys and a fairly large truck. They arrived promptly in the morning and went to work right away getting our possessions out to the truck. They wrapped up our possessions that weren't in frogboxes with either plastic wrap or moving blankets to keep things protected. They took care to load the truck very carefully, like a tetris puzzle, so that the load could not shift during the trip. At the other end of the move, they unloaded our possessions carefully and took our boxes to their designated rooms. We had to store a lot of stuff in the garage and they were very helpful there too by arranging our boxes and possessions in a compact stack just like they packed the truck. It was a long day, but they worked hard, nothing was damaged, and we were really pleased with the end result. Highly recommended.
Mike G.
21:31 18 Aug 24
OMB did an amazing job of loading my items into their truck neatly and safely. Nothing broke in the process and they were fast. Would use them again for my next move 🙂
Kieran L.
16:12 18 Aug 24
I highly recommend without hesitation Ouch My Back Movers.The men were great in every way, and not a single concern. They arrived on time, drove 5 hrs away from Victoria to pick up my things then, the next day, back to my new residence in Victoria. The men were all hard working strong men who presented themselves as the very kind of movers you want and need when you’re moving.Call them when you’re moving, you’ll be happy you did.
Katharine F.
14:09 15 Aug 24
We used this company to move offices and they did a wonderful job. They had a team of 6 to expedite the process and we appreciate the care they took with all of our items. Highly recommend.
Breanne E.
19:36 09 Aug 24
OuchMyBack Moving was great. Two young guys were so quick! Everything went smoothly and, the cost was under the quote! I would definitely recommend OuchMy Moving.
rockin R.
04:55 06 Aug 24
The Ouch my Back team went above and beyond to help my family with our large move. They protected our furniture with blankets and made sure to communicate with us on everything. They even made a second trip to move more items than we had expected- it turned into a 9.5 hour day for the crew! They set up our beds in the new house which was a lifesaver. They charged a very fair rate. I would definitely use these guys again!
Amy K.
05:04 03 Aug 24
The movers were fast/efficient but also very careful with our stuff. Nice personalities too. Their rates are reasonable and the admin staff are professional. I would highly recommend this company!
Vanny von B.
18:56 01 Aug 24
was delighted to have a quick, accommodating and professional move with them!
Jburrr
04:52 31 Jul 24
Ouch My Back Moving company was a great experience. Gurjit and Kiran were very friendly and moved my belongings quickly. Thank you guys!
Jules
04:40 30 Jul 24
This company was able to come on short notice. They did a deep clean in the house and did a fantastic job. The people were polite and courteous as well.Thank you!
Barb B.
18:41 26 Jul 24
They were awesome!! I can’t say how amazing the team was …super respectful kind thoughtful and hard working. I highly recommend ouch my back. Yay team!!
Sue D.
03:48 24 Jul 24
I called this company very last minute, not only did they accommodate my Sunday move they sent 3 of the most capable, efficient, professional and friendly movers. Huge thank you to Calvin, Alan and Kieran! I would highly recommend this company, the price was fair and everyone from beginning to end was on point.
Lex 2.
18:57 22 Jul 24
K. F.
17:06 18 Jul 24
Ouch My Back Moving did an excellent job cleaning my condo before the new owners moved in. My real estate agent and the new owners were very impressed.I would recommend Ouch My Back Moving to those in need of a move out cleaning.I have not used this company for moving.Sue
Sue W.
22:39 11 Jul 24
Recently had OMB move us from one duplex to another and it was really smooth and efficient. A few guys even arrived early prior to the truck and started moving things out of the house to help speed up the move. Our stuff was well wrapped and taken care of with no issues or damage. All the guys: Alan, Anmol, Calvin, and Gurjot were really great. The price was super reasonable and I would highly recommend OMB to anyone looking to move in Victoria.
Raquel D.
17:21 10 Jul 24
WLL
15:43 10 Jul 24
I was moving last minute and had under two weeks to organize my move. OMC’s request system and process was very smooth and quick. I received a quote promptly the next day, and they could accommodate for the date I had planned. (Quote was on point, great to budget ahead of time)Moving day went smooth without issues. Thank you to the movers, who had about three flights of stairs to move up and down.
Marlen F.
20:00 09 Jul 24
I was really happy with Ouch My Back Moving! Everyone involved with my move was polite, friendly and efficient. Nothing was broken or even damaged during my move, and they were lightning fast (despite the many stairs)! The invoice was true to the quote. Highly recommend!
Eileen K.
18:57 08 Jul 24
We recently had a 3 man team (sorry I don't remember their names) carry out a move from a house to a condo. The whole move went smoothly and efficiently. All three guys were hard-working, diligent, personable and made sure all items were moved safely. We would hesitate to recommend OMB to anybody who is contemplating a move. And reasonably priced too.
John T.
21:44 03 Jul 24
Great experience. Easy to schedule, estimate they gave was spot on and everything went smoothly on the big day.
KT
19:36 20 Jun 24
Ouch My Back saved my back! I hired them for the packing and moving service and it was well worth the money. The 2 people who came to pack and move me were professional and so kind. They took great care of all my belongings. Everything was packed with care and nothing broke. Thank you!!!!
Melanie Y.
19:34 11 Jun 24
These guys are the absolute best! They were kind and personable, empathetic, efficient and treated all my things a with care! Will absolutely recommend and use again! Thank you Team at Ouch My Back!!!
Andi G.
16:48 11 Jun 24
Eric S.
21:45 05 Jun 24
Very helpful and friendly crew!
Hannah R.
21:47 04 Jun 24
The three guys were absolutely fantastic and worked oh so hard. We had many stairs that they had to deal with but they were cheerful and polite notwithstanding the wind and rain that made their job miserable
Marge S.
21:24 04 Jun 24
They are movers that you can count on and are genuine and act on their word. Good communication and service. No bad surprises at all. I would use them again.
Clarissa L.
03:56 04 Jun 24
the 2 guys were friendly, fast and efficient. I would hire again, (hopefully not soon)
John B.
22:55 29 May 24
I highly recommend Ouch My Back Movers. They are efficient, careful, and problem solvers! My move happened in a storm from Vancouver to Victoria and yet despite the delays and setbacks they got me into my new home. I’m very grateful!!
Lucy R.
22:51 24 May 24
Great service, took care of everything! Process went smoothly and was very efficient. Thank you!
Rylan W.
02:31 24 May 24
The two guys were nice and worked hard. A long day for all of us. Much longer than expected, so an hour was taken off the bill. And when it was all done, they got to meet my dog.
Nancy R.
17:34 20 May 24
I am happy to say that my experience with this moving company was great. Haiden and his partner were professional and personable. They actually carried my sofa up 3 flights of stairs because it wouldn't fit in the elevator. I would recommend them and use them again. 🙂
Jennifer H.
17:42 17 May 24
Worth every penny! These guys were professional, accommodating and on time. Their quote was accurate and fair. Highly recommend.
Jenifer F.
17:29 16 May 24
Well informed ahead of time with all policies and quote. Moving experience was excellent. Kind and efficient movers. Done very quickly too. Would highly recommend Ouch My Back to everyone.
Colleen S.
21:17 15 May 24
We used Ouch My Back to move my daughter’s contents from Victoria, BC to Sherwood Park, AB this past April, 2024. Not only were they prompt and professional, they were also very reasonably priced. Would highly recommend!
Pat B.
23:22 13 May 24
Ouch My Back provided a really great moving experience for our move. Initially they had brought a truck that didn’t quite fit everything, but they quickly provided the solution of splitting the move into 2 loads. As our new place was about a 3 hour drive, the second load came the next day, but we got everything out of our old place by the time we needed to, and even though they had to drive a second truck all the way out to our new place, they acknowledged it was an assessment error on their part and did not charge us for the second load (which was deeply appreciated!). The movers were very friendly and got the job done. I also appreciate that they did not charge us for the cost of staff overtime (as their workers had a long day with a 3 hour drive both ways), they just charged the standard hourly rate. The bill was exactly what we expected based on the quote. Overall, 10/10 experience with this company, and definitely recommend!
Meara J.
18:38 13 May 24
Ouch My Back Moving were everything you want in a moving company - on time, efficient, friendly, and honest (completed the move under the estimate). I am grateful to have found them - they are my go-to moving company now.
Judith M.
02:26 07 May 24
Efficient, careful and friendly
Randall M.
03:54 03 May 24
